Jilroy Software has developed its products with the Open Community in mind.

User Based Enhancement Requests
We believe that our customers know better what is needed and to where our products should go. We take very seriously every customer's enhancement request and we encourage our users to ask enhancements from us and guide us. If you have any request from us please contact: support@jilroy.com.

Product Extensions
All our products were built in a way that enables their extendability by the user. The extensions themselves can than be distributed and become available to all users.

The Discovery Platform
The Discovery Platform enables the user to specify the exact structure of the Inventory database and the Discovery rules that populate this database. The definitions are done inside configuration files that can be later distributed.

The Monitoring Platform
The Monitoring Platform has multiple methods for collecting data, which enable the user to monitor from remote, almost any parameter in the enterprise.
The Monitoring Platform enables the user to specify:

• What exactly does he want to monitor, and in what method
• What is the collection frequency
• What are the thresholds that passing them will lead for a notification action

The users can define these parameters and more, and by that use the product to monitor almost anything in their IT environment. The definitions are done inside configuration files that can be later distributed.

The Jilroy GUI
The GUI supplied by Jilroy Technologies was built for extendability.
The user can configure the following:

• The Menus of the product
• The Query and Reports panels of the product
• The Topological maps contents and relations
• The Permission mechanism of the product.

In combination with tailoring the discovery and monitoring platforms the GUI can be set to fit those changes and to answer the exact needs of the users.

Open Community
Jilroy Technologies encourages its users to extend its products and will make available any meaningful change done by the open community to its products. Please send any request or enhancement to support@jilroy.com.